Our unique service -
in all situations
Our inspection systems play a crucial role in your production process:
They ensure the consistently high quality of your products, assist you in fine-tuning your processes, and significantly contribute to increasing efficiency.
We take this responsibility seriously and offer you comprehensive after-sales service to ensure that your systems remain reliable and operate optimally in the long term.
From installation and regular maintenance to annual calibration, we provide tailored on-site services to support you.
Additionally, we train your staff to maximize the benefits of our systems, and our competent support team is always available to assist you with any technical questions.
Repair &
Spare Parts
Do you need a spare part or assistance with upgrading your systems?
We have spare parts available for you worldwide. In case of need, we deliver promptly and reliably, ensuring that your production can continue without interruption.
Technical Hotline & Remote Service
In case you encounter a technical problem:
Our service team can assist you via remote access within a very short time, usually within 1-2 hours. If necessary, we are also happy to come to you. In Germany, on the next business day, and worldwide within 36-48 hours.
Regular Maintenance & Calibration
We regularly perform maintenance and annual calibration of your systems. For calibration in particular, we offer a specially developed and cost-effective remote calibration service. Of course, you also benefit from regular updates to the system software.
Long-Term Service Contracts & Training
Have you already established a maintenance plan in your operation and are looking to optimize costs? Simply align your needs with us and set up a service contract.
With cost benefits for service operations and spare parts. In addition, we offer comprehensive training programs for your employees, enabling you to achieve maximum effectiveness every day.
Do you need service or have any questions ?
Feel free to contact us anytime.
@
+49-241-1894296-0
+49-241-1894296-8
Alessandra Lanza
Manager
Customer Service